TY  - BOOK
AU  - Arredondo,Lani
TI  - Communicating effectively
SN  - 0071364293
U1  - 302.224 
PY  - 2000///
CY  - New York
PB  - McGraw-Hill
KW  - Oral communications
KW  - Local
N1  - Includes index
ER  -