@book{178648,
	author = {Chiavenato, Idalberto},
	title = {Introducción a la teoría general de la administración},
	publisher = {McGraw-Hill},
	year = {2000.},
	address = {México},
	edition = {5th ed.},
	note = {Translation of: Introducao a la teoría geral da administracao.}
}