00791nam a2200205Ia 450000100070000000500170000700800410002401000130006502000150007804000100009308200170010310000280012024501280014826000530027630000190032950000850034850400380043350400660047165000480053724868920160527185433.0040108e1999    pau    gr     000 0 eng d  a98-96842  a0965365344  aPUCPR00221a658/.0481 aGrobman, Gary M.2Local10aImproving quality and performance in your non-profit organizationcGary M. Grobman ; [with a foreword by Philip B. Crosby].  aHarrisburg, PAbWhite Hat Communicationscc1999.  a155 p.c23 cm.  a"An introduction to change management strategies for the 21st century"- - Cover.  a"Internet resources": p. 135-143.  aIncludes bibliographical references ( p. 145-149 ) and index. 0aNonprofit organizationsxManagement.2Local