00862nam a2200265Ia 4500001000700000003000500007005001700012008004100029010001500070020002300085020002300108040001300131050002100144082001500165245010700180250001200287260005000299300002600349490003900375504005300414650003200467650004200499700002800541700002700569247756BIBL20181009022714.0950221s1995 cou b 001 0 eng  a 95004444  a156308130X (cloth) a1563081296 (paper) aDLCcDLC00aZ711b.R443 199500a025.5222000aReference and information servicesban introductioncgeneral editors, Richard E. Bopp, Linda C. Smith. a2nd ed. aEnglewood, Colo.bLibraries Unlimitedcc1995. axxiii, 626 p.c26 cm. 0aLibrary science text series2Local aIncludes bibliographical references and indexes. 0aInformation services2Local 0aReference services (Libraries)2Local10aBopp, Richard E.2Local10aSmith, Linda C.2Local