TY - BOOK AU - Poppe, Fred C. TI - 50 reglas para mantener contentos a sus clientes SN - 968422513X U1 - 659.1 PY - 1989/// CY - Mexico PB - McGraw-Hill Interamericana KW - Advertising agencies KW - Local KW - Customer relations N1 - Includes bibliographical references and Index ER -