Poppe, Fred C. <br/><br/>
50 reglas para mantener contentos a sus clientes 
Fred C. Poppe. 
 - 1st edition 
 - Mexico  McGraw-Hill Interamericana  c1989 
 - 72 p.  ill.  22 cm. 
<br/><br/> Includes bibliographical references and Index. 
<br/><br/><label>ISBN: </label>968422513X  8.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Advertising agencies<br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>659.1  / P 831f E