Cafferky, Michael E. <br/><br/>
Cómo lograr que tus clientes te promuevan 
Michael E. Cafferky. 
 - 1a ed. 
 - México,D.F.  Editorial Pax México  1998. 
 - ix, 282 p.  23 cm. 
<br/><br/> Translation of: Let your customers do the talking. 
<br/><br/><label>ISBN: </label>9688605301 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing<br/>Customer services<br/>Consumer satisfaction<br/>Word-of-mouth advertising.