@book{172670,
	author = {Johnson, Eugene M. and Kurtz, David l.},
	title = {Gerencia de ventas},
	publisher = {McGraw-Hill Interamericana, S.A.},
	year = {1996.},
	address = {Santafé de Bogotá, Colombia},
	note = {Translation of: Sales management : concepts, practices, and cases.}
}