@book{168126,
	author = {Walton, Mary,},
	title = {Cómo administrar con el método Deming},
	publisher = {Grupo Editorial Norma},
	year = {1997.},
	address = {Bogotá},
	edition = {2d. ed.},
	note = {Translation of: The Deming Management Method , c 1986.}
}