00638nam a2200193Ia 4500001000700000003000500007005001700012008004100029020001500070050002100085100002700106245006500133260005500198300002900253500003800282504006400320650003000384650003000414223900BIBL20160527201059.0991110t1997| ilua 001 0 eng d a084423582200aTX335b.H53 19970 aHonebein, Peter2Local10aStrategies for effective customer educationcPeter Honebein. aLincolnwood, Ill., USAbNTC Business Bookscc1997. axv, 191 p.bill.c24 cm. a"American Marketing Association." aIncludes bibliographical references (p. 175-180) and index. 0aConsumer education2Local 0aCustomer relations2Local