TY  - BOOK
AU  - Harrrington,H.J.
TI  - Mejoramiento de los procesos de la empresa
T2  - Serie McGraw-Hill de Calidad total
PY  - 1994///
CY  - Santa Fé, Bogotá
PB  - McGraw-Hill
KW  - Quality control
KW  - Production management
KW  - Local
N1  - Translation of: Business process improvement, 1st ed., c1991; Includes bibliographical references and index
ER  -