TY  - BOOK
AU  - Seybold,Patricia B.
AU  - Marshak,Ronni T.
TI  - Customers.com: how to create a profitable business strategy for the Internet and beyond
SN  - 0812930371
AV  - HF5415.5 .S49 1998
U1  - 658.8/12/02854678 21
PY  - 1998///
CY  - New York
PB  - Times Business
KW  - Customer services
KW  - Communication systems
KW  - Local
KW  - Internet
KW  - LEMB
KW  - World Wide Web
KW  - Internet marketing
ER  -