Seybold, Patricia B. <br/><br/>
Customers.com  how to create a profitable business strategy for the Internet and beyond 
Patricia B. Seybold with Ronni T. Marshak. 
 - 1st ed. 
 - New York  Times Business  1998. 
 - xx,360 p. cm. 
<br/><br/><label>ISBN: </label>0812930371 
<br/><br/><label>LCCN: </label>98023469  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Communication systems.<br/>Internet<br/>World Wide Web<br/>Internet marketing
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .S49 1998 
<br/><br/><label>Dewey Class. No.: </label>658.8/12/02854678