00837nam a2200253Ia 4500 219482 BIBL 20160527200314.0 970512s1998 njua b 001 0 eng 97014962 0135766958 (pbk.) DLC DLC DLC HF5415.5 .T513 1998 658.8/12 21 Timm, Paul R. Local 179893 Customer service career success through customer satisfaction Paul R. Timm. Upper Saddle River, NJ Prentice Hall c1998. vi, 215 p. ill. 23 cm. Includes bibliographical references and index. Customer services Local 83493 Success in business Local 175661 Customer relations Local 83490 Consumer satisfaction Local 79985 164380 164380 0 0 0 658_812000000000000_T584C 0 evl 298225 10 10 1 2016-05-27 314160 0 658.812 T584c 80000002050840 2016-05-27 00:00:00 r:219482 z:NCC:D 6