TY  - BOOK
AU  - Starkey, Carolyn Morton.
AU  - Penn, Norgina Wright.
TI  - What you need to know about basic Writing Skills: letter and consumer 
SN  - 0844251739
AV  - HC5726 .S27 1994
PY  - 1994///
CY  - Lincolnwood, IL
PB  - NTC. Publishing Group
KW  - Commercial correspondence
KW  - Local
KW  - English language
KW  - Business English
KW  - Business communication
ER  -