Interlibrary loan/document delivery and customer satisfaction
strategies for redesigning services
Weaver-Meyers, Pat.
Fong, Yem S.
Stolt, Wilbur A.
text
bibliography
nyu
New York
Haworth Press
c1996
1996
monographic
eng
265 p. ill. 23 cm.
Pat L. Weaver-Meyers, Wilbur A. Stolt, Yem S. Fong, editors.
"Has also been published as Journal of library administration volume 23, numbers 1/2 1996"--T.p. verso.
Includes bibliographical references and index.
n-us---
n-usc--
Greater Midwest Research Library Consortium.
Interlibrary loans
United States
Library user satisfaction
Middle West
Research libraries
Middle West
Document delivery
Middle West
Interlibrary loans
Middle West
Libraries
User satisfaction
United States
Research libraries
United States
Document delivery
United States
Z713.5.U6 I574 1996
025.6/2
078900013X (acid-free paper)
96033324
DLC
960725
20160527195648.0
215759