@book{160534,
	author = {Pollock, Carroll Washington. and Eckstut-Didier, Samuela.},
	title = {Communicate what you mean},
	publisher = {Prentice-Hall},
	year = {c1997.},
	address = {Upper Saddle River, New Jersey},
	edition = {2nd ed.},
	note = {Includes index.}
}