Oliver, Richard L. <br/><br/>
Satisfaction  a behavioral perspective on the consumer 
Richard L. Oliver. 
 - New York  McGraw Hill  c1996. 
 - xvi, 432 p.  ill.  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0070480257 (acid-free paper) 
<br/><br/><label>LCCN: </label>96017899  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction<br/>Consumer satisfaction--Evaluation.
<br/><br/><label>LC Class. No.: </label>HF5415.335  / .O55 1997 
<br/><br/><label>Dewey Class. No.: </label>658.8/12