TY - BOOK AU - Silvis,Carol A. TI - General office procedures SN - 0538119403 (pbk.) AV - HF5547.5 .S525 1995 U1 - 651 19 PY - 1995/// CY - New York PB - The Dryden P ress; Harcourt Brace College Publishers KW - Office practice KW - Local N1 - Includes index ER -