Lindsay, William M. Total quality and organization development by William M. Lindsay, Joseph A. Petrick. - Delray Beach, FL St. Lucie Press c1997 [i.e. 1996] - xvii, 390 p. ill. 24 cm. - St. Lucie Press total quality series . Includes bibliographical references and index. ISBN: 1884015220 Subjects--Topical Terms: Total quality managementOrganizational change