TY  - BOOK
AU  - Koehler,Jerry W.
AU  - Pankowski,Joseph M.
TI  - Quality government: designing, developing, and implementing TQM
SN  - 1574440136
PY  - 1996///
CY  - Delray Beach, FL
PB  - St. Lucie Press
KW  - Public administration
KW  - Total quality management in government
KW  - Local
KW  - Government productivity
N1  - Includes bibliographical references and index
ER  -