00744nam a2200217Ia 4500001000700000003000500007005001700012008004100029020001500070035002000085040001300105100002900118245010800147260004600255300003100301504005100332650002600383650005000409650003500459700003200494206272BIBL20210506062803.0960411s1996 flua 001 0 eng d a1574440136 a(OCoLC)34550583 aMDScMDS1 aKoehler, Jerry W.2Local10aQuality governmentbdesigning, developing, and implementing TQMcJerry W. Koehler, Joseph M. Pankowski. aDelray Beach, FLbSt. Lucie Presscc1996. axiii, 281 p.bill.c26 cm. aIncludes bibliographical references and index. 0aPublic administration 0aTotal quality management in government2Local 0aGovernment productivity2Local10aPankowski, Joseph M.2Local