TY  - BOOK
AU  - O'Neil,Rosanna M.
TI  - Total quality management in libraries: a sourcebook
SN  - 1563082470
AV  - Z678 .O54 1994
U1  - 025.1/0973 20
PY  - 1994///
CY  - Englewood, Colo.
PB  - Libraries Unlimited
KW  - Library Administration
KW  - United States
KW  - Local
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -