Integrating total quality management in a library setting 
Susan Jurow [and] Susan B. Barnard, editors. 
 - New York  The Haworth press  c1993. 
 - 201 p.  23 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library Administration--United States.<br/>Total quality management--United states.