TY - BOOK AU - Madu,Christian N. AU - TI - Strategic Total Quality Management: corporate performe and product quality SN - 0899308171 AV - HD30.28 .M323 1995 PY - 1995/// CY - Westport, CT PB - Quorum Books KW - Strategic planning KW - Local KW - Total quality management N1 - Includes index ER -