@book{152401,
	author = {Denton, D. Keith.},
	title = {The service trainer handbook},
	publisher = {McGraw-Hill},
	year = {c1992.},
	address = {New York, N.Y.},
	note = {Includes a col. game board on 1 sheet (61 x 61 cm. folded to 15 x 15 cm.) laid in.}
}