@book{152243,
	author = {Kilmann, Ralph H.},
	title = {Beyond the quick fix},
	publisher = {Jossey-Bass},
	year = {1984.},
	series = {A Joint publication in the Jossey-Bass management series and the Jossey-Bass social and behavioral science series},
	address = {San Francisco},
	edition = {1st ed.},
	note = {Includes index.}
}