00956nam a2200289Ia 4500 200604 BIBL 20160527193234.0 940211s1993 ag a 000 0 spa d 9505372280 (OCoLC)29786860 PBR PBR spa eng PUXA HF5415.5 .H6718 1993 658.812 H798t3, E Hopson, Barrie, Local 112281 12 steps to success through service. Spanish 12 pasos para el éxito brindando servicio Barrie Hopson y Mike Scally. Buenos Aires Ediciones Macchi 1993 printing. 182 p. ill. 23 cm. Colección de management Local 75794 Translation of: 12 steps to success through service. Customer service Management. Local 83492 Public relations Local 154934 Scally, Michael. Local 165729 151040 151040 0 0 lc 0 HF_5415_500000000000000__H6718_1993 0 mbl 201494 12 12 20 2016-05-27 Perrone 16.00 292639 0 HF5415.5 .H6718 1993 50000001809150 2016-05-27 00:00:00 r:200604 z:NCC:D 6