TY  - BOOK
AU  - Lindsay,William M.
AU  - Petrick,Joseph A.
TI  - Total quality and organizaton development
T2  - The St. Lucie Press total quality series
SN  - 1884015220
PY  - 1997/// [i.e. 1996]
CY  - Delray Beach, Fla.
PB  - St. Lucie Press
KW  - Total quality management
KW  - Organizational change
N1  - Includes bibliograhical references and index
ER  -