Lindsay, William M.

Total quality and organizaton development by William M. Lindsay and Joseph A. Petrick. - Delray Beach, Fla. St. Lucie Press c1997 [i.e. 1996] - xvii, 390 p. ill. - The St. Lucie Press total quality series .

Includes bibliograhical references and index.

1884015220


Total quality management
Organizational change