Lindsay, William M. Total quality and organizaton development by William M. Lindsay and Joseph A. Petrick. - Delray Beach, Fla. St. Lucie Press c1997 [i.e. 1996] - xvii, 390 p. ill. - The St. Lucie Press total quality series . Includes bibliograhical references and index. ISBN: 1884015220 Subjects--Topical Terms: Total quality managementOrganizational change