TY  - BOOK
AU  - Barrett,Derm
TI  - The TQM paradigm: key ideas that make it work
T2  - Management master series
SN  - 1563270730
AV  - HD62.15 .B369 1995
U1  - 658.5/62 20
PY  - 1995///
CY  - Portland, Or.
PB  - Productivity Press
KW  - Total quality management
N1  - Includes bibliographical references (p. 64)
ER  -