TY - BOOK AU - Christopher,William F. AU - Thor,Carl G. TI - The 16-point strategy for productivity and total quality T2 - Management master series SN - 1563270722 AV - HD31 .C524 1995 U1 - 658.5 20 PY - 1995/// CY - Portland, Or. PB - Productivity Press KW - Industrial management KW - Local KW - Quality control KW - Industrial productivity ER -