00892nam a2200265Ia 4500 198322 BIBL 20160527192929.0 930607s1993 nyu b 001 0 eng 93021615 0385425287 EVLG HF5415.127 .P47 1993 658.8/12 20 Peppers, Don. Local 149232 The one to one future building relationships one customer at a time Don Peppers and Martha Rogers. New York Currency Doubleday 1993. xviii, 443 p. Includes bibliographical references and index. Market segmentation Local 131162 Customer relations Local 83490 Consumers' preferences Local 79990 Sales promotion Local 164075 Rogers, Martha Elizabeth 1914-1994. Local 161405 149933 149933 0 0 0 658_812000000000000_P424O 0 evl 191702 10 10 1 2016-05-27 289807 1 658.812 P424o 80000001846164 2018-12-06 00:00:00 2018-10-22 r:198322 z:NCC:D 6