TY - BOOK AU - Renner,Peter Franz TI - Basic hotel front office procedures SN - 0442016115 AV - TX911.3.F75 R46 1994 U1 - 647.94 20 PY - 1994/// CY - New York PB - Van Nostrand Reinhold KW - Hotel front desk personnel KW - Handbooks, manuals, etc KW - Local N1 - Includes bibliographical references and index ER -