TY - BOOK AU - Kasavana,Michael L. AU - Brooks,Richard M. AU - Kasavana,Michael L. TI - Front office procedures SN - 0866120858 AV - TX911.3.M27 K385 1995b U1 - 647.94/068 20 PY - 1995/// CY - East Lansing, Mich. PB - Educational Institute of the American Hotel & Motel Association KW - Hotel management KW - Local N1 - Rev. ed. of: Managing front office operations. 3rd ed. c1994; Includes bibliographical references and index ER -