00865nam a2200241Ia 4500001000700000003000500007005001700012008004100029010001500070020001500085050002800100082001900128100003200147245006900179250001200248260009700260300001700357500006600374504005100440650002800491700003000519700007400549198257BIBL20160527192923.0950228s1995 miu a b 001 0 eng  a 95008160  a086612085804aTX911.3.M27bK385 1995b00a647.94/0682201 aKasavana, Michael L.2Local10aFront office procedurescMichael L. Kasavana, Richard M. Brooks. a4th ed. aEast Lansing, Mich.bEducational Institute of the American Hotel & Motel Associationcc1995. a489 p.bill. aRev. ed. of: Managing front office operations. 3rd ed. c1994. aIncludes bibliographical references and index. 0aHotel management2Local10aBrooks, Richard M.2Local10aKasavana, Michael L.d1947-tManaging front office operations.2Local