Kasavana, Michael L. Front office procedures Michael L. Kasavana, Richard M. Brooks. - 4th ed. - East Lansing, Mich. Educational Institute of the American Hotel & Motel Association c1995. - 489 p. ill. Rev. ed. of: Managing front office operations. 3rd ed. c1994. Includes bibliographical references and index. ISBN: 0866120858 LCCN: 95008160 Subjects--Topical Terms: Hotel management LC Class. No.: TX911.3.M27 / K385 1995b Dewey Class. No.: 647.94/068