TY  - BOOK
AU  - Marvin,Bill
TI  - Restaurant basics: why guests don't come back--and what you can do about it
SN  - 0471551740
AV  - TX911.3.C8 M38 1991
U1  - 647.95/068/8 20
PY  - 1992///
CY  - New York
PB  - Wiley
KW  - Restaurants
KW  - Local
KW  - Customer relations
N1  - At head of title: A Restaurants & institutions book; Includes bibliographical references (p. 224-225)
ER  -