00870nam a2200265Ia 4500 198253 BIBL 20160527192923.0 910807s1992 nyua b 00010 eng 91029481 //r92 0471551740 EVLG TX911.3.C8 M38 1991 647.95/068/8 20 647.95068 M391r Marvin, Bill. Local 132312 Restaurant basics why guests don't come back--and what you can do about it Bill Marvin. New York Wiley c1992. xiii, 225 p. ill. At head of title: A Restaurants & institutions book. Includes bibliographical references (p. 224-225). Restaurants Local 158777 Customer relations Local 83490 Restaurants & institutions (Chicago, Ill.) 149890 149890 0 0 0 647_950680000000000_M391R 0 evl 191386 10 10 1 2016-05-27 289735 0 647.95068 M391r 80000001847097 2016-05-27 00:00:00 r:198253 z:NCC:D 6