Marvin, Bill. <br/><br/>
Restaurant basics  why guests don't come back--and what you can do about it 
Bill Marvin. 
 - New York  Wiley  c1992. 
 - xiii, 225 p.  ill. 
<br/><br/> At head of title: A Restaurants & institutions book. 
<br/><br/>Includes bibliographical references (p. 224-225). 
<br/><br/><label>ISBN: </label>0471551740 
<br/><br/><label>LCCN: </label>91029481 //r92 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Restaurants<br/>Customer relations
<br/><br/><label>LC Class. No.: </label>TX911.3.C8  / M38 1991 
<br/><br/><label>Dewey Class. No.: </label>647.95/068/8