facing the emerging information-age environment Laureano-Ortíz, Raymond creator text miu Ann Arbor, Michigan UMI'S Dissertation Services 1994 monographic eng xxv, 553 p. ill. Raymond Laureano-Ortíz. "This is an authorized facsimile, made from the microfilm master copy of the original dissertation or masters thesis published by UMI". Biliography : p.[346]-470. Telecommunication policy Puerto Rico 951026 20160527192812.0 197421