00666nam a2200205Ia 4500001000700000003000500007005001700012008004100029010001500070020002600085050002300111082001700134100002900151245010500180260004300285300002300328504005100351650002900402700002900431197001BIBL20210506062850.0910509s1992    maua     b    00110 eng    a 91019024   a0201563053 (hardback)00aHD62.15b.T46 199200a658.5/6222010aTenner, Arthur R.2Local10aTotal quality managementbthree steps to continuous improvementcArthur R. Tenner, Irving J. DeToro.0 aReading, Mass.bAddison-Wesleycc1992.  axvii, 266 p.bill.  aIncludes bibliographical references and index. 0aTotal quality management10aDeToro, Irving J.2Local