Tenner, Arthur R. <br/><br/>
Total quality management  three steps to continuous improvement 
Arthur R. Tenner, Irving J. DeToro. 
 - Reading, Mass.  Addison-Wesley  c1992. 
 - xvii, 266 p.  ill. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0201563053 (hardback) 
<br/><br/><label>LCCN: </label>91019024  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>LC Class. No.: </label>HD62.15  / .T46 1992 
<br/><br/><label>Dewey Class. No.: </label>658.5/62