@book{149026,
	author = {Ingraham, Patricia W.},
	title = {The Promise and paradox of civil service reform},
	publisher = {University of Pittsburgh Press},
	year = {c1992.},
	series = {Pitt series in policy and institutional studies},
	address = {Pittsburgh},
	note = {Based on the Symposium on Ten Years of Civil Service Reform held at the Maxwell School of Citizenship and Public Affairs, Syracuse University.}
}