@book{147380,
	author = {Alreck, Pamela L. and Settle, Robert B.},
	title = {The survey research handbook /},
	publisher = {Irwin ,},
	year = {1995.},
	series = {The Irwin series in marketing},
	address = {Chicago :},
	edition = {2nd ed.},
	note = {Includes index.}
}