TY  - BOOK
AU  - Gore,Albert
ED  - National Performance Review U.S.
ED  - United States
TI  - Improving customer service: accompanying report of the National Performance Review, Office of the Vice President
SN  - 0160420032
AV  - JK849.A3 N37 1994
U1  - 353.07/5 20
PY  - 1994///]
CY  - Washington, DC
PB  - The Review, For sale by the Supt. of Docs., U.S. G.P.O.
KW  - Bureaucracy
KW  - United States
KW  - Local
KW  - Customer relations
KW  - Customer service
KW  - Administrative agencies
KW  - Management
N1  - "From red tape to results: creating a government that works better & costs less"--Cover; "Vice President Al Gore"--Cover
ER  -