Improving customer service accompanying report of the National Performance Review, Office of the Vice President.
- Washington, DC The Review For sale by the Supt. of Docs., U.S. G.P.O. [1994]
- 27 p. 28 cm.
"From red tape to results: creating a government that works better & costs less"--Cover. "Vice President Al Gore"--Cover.
0160420032
94137899
Bureaucracy--United States. Customer relations Customer service Administrative agencies--Management.--United States