Band, William A. <br/><br/>
Touchstones  ten new ideas revolutionizing business 
William Band. 
 - New York  J. Wiley  c1994. 
 - 306 p. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0471310964 
<br/><br/><label>LCCN: </label>94012182  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management--United States.<br/>Customer service--Management.--United States<br/>Quality of products--Management.--United States
<br/><br/><label>LC Class. No.: </label>HD70.U5  / B34 1994 
<br/><br/><label>Dewey Class. No.: </label>658.4