TY  - BOOK
AU  - Keyes,Jessica
TI  - Solving the productivity paradox: TQM for computer professionals
SN  - 0070344760
AV  - T58.5 .K48 1994
U1  - 650/.0285/42 20
PY  - 1994///
CY  - New York, N.Y.
PB  - McGraw-Hill
KW  - Information Technology
KW  - Local
KW  - Total quality management
N1  - Includes index
ER  -