Innovate! straight path to quality, customer delight, and competitive advantage Paul A. Schumann, Jr. ... [et al.]. - New York McGraw-Hill c1994. - xiv, 208 p. ill. Includes bibliographical references and index. ISBN: 0070557144 (recycled, acid-free paper) 24.95 LCCN: 94007531 Subjects--Topical Terms: Technological innovations--Economic aspects.Consumer satisfactionCompetitionMarketing LC Class. No.: HC79.T4 / I5455 1994 Dewey Class. No.: 658.8